written by Russell ISMmagic, March 27, 2013
2. If you have an unresolved support ticket, excluding pending withdrawals, please apply to join the following group on ismMagic.
http://www.ismmagic.com/groups/business/rican-support-tickets.html
3. You may then post support tickets here and we will deal with them as soon as we have access to the required admin functions.
4. By the 15th April we will have our new support desk in place. We will publish more details when it is available.